Privacy
Policy

This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website.

Topics

How do we collect your data?
How will we use your data?
What are your data protection rights?
What are cookies?
Privacy policies of other websites
Changes to our privacy policy
How to contact us
How to contact the appropriate authorities

How do we collect your data?

You directly provide Squashh with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.

  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

  • Use or view our website via your browser’s cookies.

  • Squashh may also receive your data indirectly.

How will we use your data?

Squashh collects your data for the following reasons:

  • Identifying potential customers

  • Administering customer accounts

  • Customer Support

  • Security, safety and dispute resolution

  • Monitoring visitor traffic patterns and site use in order to enhance and improve our website

  • Providing you with information about products and services we offer e.g. special offers, new products, news, events and promotions

  • To improve your experience with Squashh

Marketing

Squashh would like to send you information about products and services of ours that we think you might like. If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop Squashh from contacting you for marketing purposes or giving your data to other customers of Squashh.

What are your data protection rights?

Squashh would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request Squashh for copies of your personal data. We may charge you a small fee for this service.

  • The right to rectification – You have the right to request that Squashh correct any information you believe is inaccurate. You also have the right to request Squashh to complete the information you believe is incomplete.

  • The right to erasure – You have the right to request that Squashh erase your personal data, under certain conditions.

  • The right to restrict processing – You have the right to request that Squashh restrict the processing of your personal data, under certain conditions.

  • The right to object to processing – You have the right to object to Squashh processing of your personal data, under certain conditions.

  • The right to data portability – You have the right to request that Squashh transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: hello@squashh.co.uk.

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. For further information, visit allaboutcookies.org or view our full cookie policy.

Privacy policies of other websites

The Squashh website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Squashh keeps its privacy policy under regular review and places any updates on this webpage. This privacy policy was last updated on 1st September 2021.

How to contact us

If you have any questions about Squashh’s privacy policy, the data we hold on you, or you would like to exercise your data protection rights, please email hello@squashh.co.uk.

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Squashh has not addressed your concern in a satisfactory manner, you should contact the Information Commissioner’s Office.